Privacy Policy
Effective Date: June 1, 2026
Applicable Website: yonny.my
Data Controller: YONNY Brand Management (Malaysia) Co., Ltd. Company Name: YONNY BRAND MANAGEMENT (MY) SDN. BHD.
Brand Name: YONNY
Contact Email: info@yonny.vip
Contact Number: +60 11-611 55061
Contact Address: K-3-12&13, Solaris Mont Kiara, No. 2, Jln Solaris, Mont Kiara 50480 Kuala Lumpur
1、Who We Are
This Privacy Policy / Privacy Notice applies to the YONNY Malaysia franchise website, yonny.my, and related online consultation services.
YONNY Brand Management (Malaysia) Co., Ltd., whose Company name is YONNY BRAND MANAGEMENT (MY) SDN. BHD. is the data controller responsible for the personal data processing activities related to this website. Through this website, we introduce the YONNY brand,products, stores, franchise policies, investment opportunities, and related services to potential franchisees, investors, and business partners.
When you visit this website, submit a franchise inquiry form, click to contact us through LINE, or communicate with us by phone, email, social media, or other channels, we may collect, use,store, disclose, or otherwise process your personal data.
We value the protection of your personal data and to process your personal data in accordance with the PDPA and other applicable laws and regulations.
2. Personal Data We Collect
We may collect the following types of personal data:
1. Information you voluntarily submit through our inquiry form, including your name, phone number, LINE ID, email address, current city of residence, preferred store opening city,investment budget range, whether you have restaurant or food service experience, and any other information you provide in the message box;
2. Communication and follow-up information generated when you contact us through LINE,phone, email, website forms, Facebook, TikTok, YouTube, Google, WhatsApp, or other channels, including communication records, franchise interest, appointment records, store visit arrangements, materials sent to you, and franchise consultant follow-up records;
3. Website access and advertising data generated when you visit our website, including IP address, device type, browser type, operating system, pages visited, time spent on pages,traffic source, advertising click information, form submission status, Cookie identifiers, and conversion data related to advertising platforms such as Google, Meta, and TikTok;
4. If you proceed to further franchise evaluation, contract negotiation, or business cooperation,we may collect additional information related to franchise qualification, contract performance, financial review, and store preparation. In such cases, we will provide further notice or obtain necessary consent where required.
At the initial franchise inquiry stage, we do not actively request sensitive personal data such as national ID number, passport number, bank account details, religious beliefs, health information, criminal records, political opinions, race, ethnicity, or other sensitive personal data. Please do not provide sensitive information that is unrelated to your franchise inquiry in the message box.
3. Why We Use Your Personal Data
We collect and use your personal data for the following purposes:
1. To respond to your franchise inquiry;
2. To assess whether you are suitable for further information about the YONNY franchise project;
3. To arrange for our franchise consultants to contact you by phone, LINE, email, or other methods;
4. To send you brand materials, product information, franchise materials, store information,and investment explanations;
5. To invite you to online briefings, livestreams, store visits, or business meetings;
6. To understand your investment budget, preferred city, restaurant experience, and cooperation needs;
7. To manage franchise leads and follow-up processes;
8. To improve website content, user experience, and form conversion performance;
9. To analyze advertising performance and optimize advertising on platforms such as Google,Meta, and TikTok;
10. To prevent fraud, malicious submissions, spam, or abnormal access;
11. To comply with applicable laws, regulatory requirements, dispute resolution needs, or internal audit requirements;
12. With your consent, to send you information related to YONNY franchise opportunities,brand activities, franchise policies, or market updates.
4. Legal Bases for Processing Personal Data
We may process your personal data based on the following legal bases:
1. Your consent, such as when you check the privacy confirmation box, submit a franchise inquiry form, accept non-essential Cookies, or agree to receive marketing information;
2. Pre-contractual communication or contract performance, such as when you actively inquire about the franchise project and we need to contact you, assess your needs, send materials, or arrange communication;
3. Legitimate interests, such as website security, lead management, advertising performance analysis, service improvement, fraud prevention, and internal management;
4. Legal obligations, such as retaining or disclosing relevant information in accordance with applicable laws, regulatory requirements, tax, accounting, or dispute resolution needs.
5. What Happens If You Do Not Provide Personal Data
You may choose not to provide your personal data. However, if you do not provide necessary information such as your name, phone number, LINE ID, email address, preferred city, and investment budget, we may be unable to respond to your franchise inquiry, arrange for a franchise consultant to contact you, send project materials, assess your franchise interest, or arrange store visits and business meetings.
Message content and restaurant experience are generally not mandatory, but such information helps us better understand your needs and provide more suitable consultation services.
6. Cookies and Similar Technologies
Our website may use Cookies, pixel tags, tag management tools, and similar technologies to ensure website functionality, improve user experience, analyze website performance, and optimize advertising.
We may use the following types of Cookies:
1. Necessary Cookies: used for normal website operation, form submission, security verification, and basic functions;
2. Analytics Cookies: used to understand website traffic, page performance, user sources, and website usage;
3. Functional Cookies: used to remember your preferences, such as language settings and Cookie choices;
4. Marketing Cookies: used for advertising conversion tracking, remarketing, advertising optimization, and cross-platform performance analysis.
Non-essential Cookies will generally be enabled only after you provide consent. You can choose to accept all Cookies, reject non-essential Cookies, or customize your Cookie preferences through the Cookie settings. You may also delete or block Cookies through your browser settings, although some website functions may be affected.
Third-party tools we may use include, but are not limited to, Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, TikTok Pixel, LINE-related tools, respond.io, WordPress plugins, and other website analytics, advertising tracking, or customer communication tools.
7. Who We May Disclose Your Personal Data To
For the purposes stated in this Privacy Notice, we may disclose or share your personal data, where necessary, with the following parties:
1. YONNY Malaysia franchise team;
2. YONNY overseas franchise team;
3. YONNY affiliated companies, headquarters, or regional management teams;
4. Franchise managers or customer service personnel responsible for following up on your inquiry;
5. Website development, maintenance, hosting, and technical service providers;
6. Cloud server, database, backup, and security service providers;
7. CRM, form system, respond.io, LINE Official Account, or other customer communication tool providers;
8. Advertising and analytics platforms such as Google, Meta, and TikTok;
9. Email, SMS, telephone, or other communication service providers;
10. Legal, financial, audit, tax, or compliance advisors;
11. Government authorities, regulators, courts, or other institutions legally entitled to request disclosure.
We will only share your personal data to the extent necessary to achieve the relevant purposes and will require relevant service providers to protect your personal data in accordance with applicable laws and contractual obligations.
8. Cross-Border Transfers
As YONNY’s franchise, operations, advertising, and management activities may involve teams, service providers, or systems in Thailand, China, Singapore, Malaysia, Indonesia, Vietnam, or other countries and regions, your personal data may be transferred to, accessed from, stored in, or processed outside Thailand.
When transferring personal data across borders, we will take reasonable measures in accordance with applicable data protection laws, such as limiting transfers to what is necessary for business purposes, restricting access rights, requiring relevant service providers or affiliated companies to comply with data protection obligations, and using technical measures such as account permission management, encryption, backup, and access logs. Where required by law, we will obtain your consent or implement other appropriate safeguards.
9. How Long We Retain Your Personal Data
We will retain your personal data for as long as necessary to achieve the purposes stated in this Privacy Notice, unless a longer retention period is required or permitted by law.
In general:
1. Franchise inquiry lead data: retained for [24‒36] months from the last effective communication;
2. Data related to signed or potential cooperation: retained as necessary for contract, financial, tax, audit, or dispute resolution purposes;
3. Website logs and security records: retained as necessary for system security and operation;
4. Cookie data: retained in accordance with the periods specified in our Cookie Policy;
5. Marketing opt-out or refusal records: necessary opt-out records may be retained to avoid contacting you again.
When the retention period expires, or when the relevant purpose has been fulfilled and there is no legal or business need to continue retaining the data, we will delete, destroy, anonymize, or otherwise appropriately handle your personal data.
10. How We Protect Your Personal Data
We will take reasonable organizational, technical, and administrative measures to protect your personal data, including but not limited to:
1. Enabling HTTPS / SSL on the website;
2. Controlling access to the WordPress backend and database;
3. Authorizing only necessary personnel to access lead data;
4. Implementing account password and permission management;
5. Regularly backing up the website and database;
6. Timely updating website systems, plugins, and security components;
7. Managing important operations and data exports;
8. Limiting the scope of use of personal data by service providers and employees;
9. Promptly addressing abnormal access, data leakage, or security risks.
Please understand that no internet transmission or electronic storage method can be guaranteed to be absolutely secure. We will continue to improve our security measures within a reasonable scope.
11. Your Rights
Subject to applicable data protection laws, you may have the following rights:
1. To inquire whether we process your personal data;
2. To request access to or a copy of your personal data;
3. To request correction of inaccurate or incomplete personal data;
4. To request deletion, destruction, or anonymization of your personal data;
5. To request restriction or suspension of the processing of your personal data;
6. To object to the processing of your personal data;
7. To withdraw your consent previously given to us;
8. To request data portability;
9. To refuse to receive marketing information;
10. Submit a complaint to the relevant regulatory or enforcement authorities.
If you withdraw your consent, this will generally not affect the processing conducted based on your consent before the withdrawal. However, after you withdraw your consent, we may be unable to continue providing certain services, such as franchise consultation follow-up, materials delivery, or event notifications.
12. How to Contact Us
If you would like to access, correct, or delete your personal data, withdraw consent, refuse marketing information, submit a complaint, or ask privacy-related questions, you may contact us through the following channels:
Data Controller: YONNY Brand Management (Thailand) Co., Ltd.
Company Name: YONNY BRAND MANAGEMENT (MY) SDN. BHD.
Privacy Contact Email: info@yonny.vip
Contact Number: +60 11-611 55061
Contact Address: K-3-12&13, Solaris Mont Kiara, No. 2, Jln Solaris, Mont Kiara 50480 Kuala Lumpur
To protect the security of your personal data, we may need to verify your identity before processing your request. We will respond to your request within the period required by applicable law or within a reasonable period.
13. Third-Party Websites and Platforms
Our website may contain links, plugins, or embedded content from third-party platforms such as YouTube, TikTok, Facebook, LINE, Google Maps, or others.
When you click third-party links, enter third-party platforms, or use third-party services, those third parties may collect and process your data in accordance with their own privacy policies. We recommend that you read the privacy policies of third-party services before using them.
14. Children and Minors
This website is mainly intended for adults, potential franchisees, investors, and business partners with investment capacity. We do not knowingly collect franchise investment information from minors.
If we discover that we have inadvertently collected personal data from a minor without the necessary consent from a parent or legal guardian, we will delete or otherwise appropriately handle such data in accordance with applicable laws.
15. Updates to This Privacy Notice
We may update this Privacy Notice from time to time due to legal requirements, business changes, website function adjustments, or changes in data processing methods.
The updated Privacy Notice will be published on this website and will become effective from the publication date or the stated effective date. We recommend that you review this page regularly to understand how we protect your personal data.